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Can I send to BFPO addresses?
We are happy to send luxury products to shoppers in the services, however orders of this nature must abide by strict security measures.
As advised by Royal Mail, please list the destination country as the UK, not the actual country destination.
Example of a BFPO address:
Address line 1: 12345...
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Can I track my delivery?
If your order has tracking details, you will find this information on your order dispatch email. If this information is not on your dispatch email, there is no tracking number available. However, if you advise your local delivery office of your name and delivery address they will be able to confi...
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Has my order been dispatched?
We will always email you to let you know when your order has left our warehouse, giving you peace of mind that your essential luxuries are on the way.
Of course if your email has been lost in cyber space (or you delete it by mistake) you can check the status and estimated delivery of your existi...
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How do I make a payment?
Payment can be made by any major credit or debit card or via Paypal.
If you are experiencing any difficulties with making a payment or wish to pay via bank transfer please chat, email us.