Returns

• Have you received my returned goods?

  We will notify you via email once we have received your return, and will process a refund within 1-3 working days. If your return is for an exchange, we will send you a new order confirmation for your reference, and confirm a date for dispatch and delivery.

• How do I arrange a return or exchange?

  Changed your mind? No problem unused items can be returned to us free within 30 days of purchase. As long as we receive the returned item unopened and in a re-sellable condition we can offer you a full refund. Before you post it, please chat, email or call us, quoting your order number and the r...

• How do I arrange a return or exchange from outside the UK?

  Changed your mind? No problem, unused items can be returned to us within 30 days of purchase. As long as we receive the returned item unopened and in a re-sellable condition we can offer you a full refund. Before you post it, please fill in and include the original invoice and wrap the product we...

• How do I change or cancel my order?

  If you would like to change your order after you have placed it then please chat, email or call us as soon as possible and we will do our best to meet your request. However if your products have already been packed it may not always be possible to cancel or change an order; in this case please se...