Changed your mind? No problem unused items can be returned to us free within 30 days of purchase. As long as we receive the returned item unopened and in a re-sealable condition we can offer you a full refund.
Before you post it, please chat, email or call us, quoting your order number and the reason for returning your order. Once we have received your message we will send you details of how to return the products for free. If you are in a hurry you can also return the items to the following address (however postage charges will apply)
Freepost RUBG-GATE-BJBR
Koan UK Ltd
Ingenia building
Quercus Court
Great Western Business Park
Armstrong Way,
Bristol
BS37 5NG
It is a good idea to obtain proof of postage when you send your item - just in case. We will refund your purchase within 1-3 working days of receiving the goods. For further information please contact the customer service team on 0117 9270435.